Privacy Policy
Crystal Alliance Title (“we,” “us”) respects your privacy. This policy explains what we collect through crystalalliancetitle.com and in the course of title and settlement services, how we use it, and the choices you have.
Information We Collect
Information you provide through our order form, quote request, assistant, email, or phone—such as name, company, email address, phone number, property address, transaction details, and documents you choose to share.
Information required to perform title and settlement services, which may include identification, financial, and tax information collected through secure channels after a file is opened.
Technical information collected automatically when you visit our site, such as browser type, device, pages viewed, and approximate location, through cookies and similar technologies.
How We Use Information
We use information to respond to inquiries, open and process title orders, issue title insurance, conduct closings, disburse funds, record documents, comply with legal and regulatory obligations, prevent fraud, and improve our website and services.
- Communicate with you about your transaction and our services
- Coordinate with parties to your transaction (attorneys, lenders, agents, underwriters, municipalities)
- Meet recordkeeping, escrow, and regulatory requirements
- Detect and prevent wire fraud and identity theft
Financial Privacy (GLBA)
As a provider of real estate settlement services, we are subject to the Gramm-Leach-Bliley Act. Nonpublic personal information collected in connection with a transaction is used and disclosed only as permitted by law and as necessary to provide the services you have requested.
Security
We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold, including encrypted transmission, access controls, and staff training. We verify wire instructions by phone and never change them by email. Please never send Social Security numbers or bank details by unencrypted email; we will provide a secure link.
Retention
We retain transaction records for the periods required by New Jersey law, our underwriters, and our regulators, and delete or anonymize other information when no longer needed.
Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and contractual retention requirements, by contacting us at info@crystalalliancetitle.com. You may opt out of marketing communications at any time.
Text Messaging (SMS)
Crystal Alliance Title respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision.
Crystal Alliance Title · 59 Mine Brook Rd, Suite 300B, Bernardsville, NJ 07924
info@crystalalliancetitle.com · (908) 499-0175
This document is a draft for review by Crystal Alliance Title and its counsel prior to publication. It is not legal advice.
